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Our handy guides help you learn more about how to close the digital divide and run your programs.

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Tips: How to reach learners with low digital skills

Use this guide to support you with connecting to learners who need your digital skills sessions ...

Digital Sisters advocacy toolkit

Digital Sisters program advocacy toolkit to help us continue program funding ...

How to submit learners skills by group on my.GoodThings

Follow this step by step guide to submit learner skills by group on my.GoodThings. ...

How to log completed baseline and progress learner skills checker on my.GoodThings

Follow this step by step guide to log completed baseline and progress learner skills checker my.GoodThings. ...

AI Hub Program Guide 2026

So you are an AI Literacy hub! What next? This guide will talk you through what ...

Resources and event ideas for Safer Internet Day

We have put together some resources and event ideas to help you support your community on ...

Scam first aid: Supporting someone

If someone asks you for help because they have been scammed, follow these steps. ...

Supporting families with the social media age changes

From 10 December 2025, many social media platforms won’t be allowed to let kids in Australia ...

How to access the quarterly survey on my.GoodThings

Follow this step by step guide to access the quarterly survey on the my.GoodThings website. ...

How to update your organisation’s details on my.GoodThings

Follow this step by step guide to update your organisation's details on my.GoodThings ...

How to accept a contract on my.GoodThings

Follow this step by step guide to accept your Good Things grant contract on my.GoodThings ...

How to upload a grant invoice

Use this template to submit your invoice for a Good Things grant. ...
Boy with a disability with carer laughing and using a tablet

Tips on planning an accessible digital skills session or event

Do you want to make sure that your digital skills session or event is accessible for ...

Why do we collect personal data?

Personal information and data collection frequently asked questions for learners ...

Supporting others to play the Scam Detective Game

Good Things’ Scam Detective game is a fun way to support people to learn how to ...

How to create learner groups

Follow this step by step guide create a new learner group on my.GoodThings. ...

How to add roles and new users on my.GoodThings

Learn how to add roles and connect your team with programs in my.GoodThings ...

Digital Sisters – Program Guide 2025/26

Find info and details to successfully deliver your Digital Sisters Grant in this article ...

Tips and tricks on how to collect stories

Learn how to find and collect stories to show the impact your programs have in your ...
A digital skills lesson at a local library with 4 older people learning

Planning an amazing Get Online Week event

Use our tips to create a successful, safe and fun event for your participants this Get ...

Good Things grants bot

Learn about the Good Things grants bot and how it can help answer all your grant ...

Making the most of your nbn™ connection

Make the most of your nbn™ connection by checking our tips ...

Checklist for delivering sessions remotely

Get ready to host an online meeting. Follow this checklist and have everything ready for that ...

Using Zoom as a learner – Android Tablet

This printable document will help your learners use Zoom for online sessions and to connect with ...

Using Zoom as a learner – Apple iPad

This printable document will help your learners use Zoom for online sessions and to connect with ...
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