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Guides

Our handy guides help you learn more about how to close the digital divide and run your programs.

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Tips: How to reach learners with low digital skills

Use this guide to support you with connecting to learners who need your digital skills sessions ...

Digital Sisters advocacy toolkit

Digital Sisters program advocacy toolkit to help us continue program funding ...

Protected: Disability support worker learning space

An interactive learning space for disability support workers. ...

Tip sheet: Managing difficult conversations

Five essential tips to help digital mentors navigate tricky or sensitive conversations with confidence. ...

Infographic: Cleaning up the screen

Practical tips to declutter your device screen and create a calm, focused learning space. ...

Tip sheet: Easier to see and hear

Simple device adjustments to make reading, watching, and listening accessible and comfortable for everyone. ...

Infographic: Better buttons

Practical touchscreen solutions for learners managing arthritis, shaky hands, or long fingernails. ...

Tip sheet: Using teaching aids

Discover recommended teaching aids and tools to make your digital mentoring sessions more interactive. ...

Infographic: Pictures over words

Understand the power of visual learning, featuring great suggestions for working imagery into your materials. ...

Infographic: Learning through repetition

Explore why repetition makes skills stick, with clever ways for mentors to incorporate it naturally. ...

Tip sheet: Facilitating and structuring sessions

Master your mentoring structure with key facilitation tips designed to deliver successful digital sessions. ...

Video: Easy Read content

Learn the essentials of Easy Read content and how to produce highly inclusive written materials. ...

Tip sheet: Creating inclusive learning spaces

A comprehensive guide to building positive, accessible environments using assistive technologies and inclusive practices. ...

Infographic: Breaking down big tasks

Discover why breaking down large tasks works, with practical tips to simplify complex learning goals. ...

Infographic: Why digital skills matter

A powerful infographic illustrating the importance of digital skills and how mentors transform everyday lives. ...

Video: What is a Digital Mentor?

Watch our introductory video exploring the role of a digital mentor and their essential qualities. ...

Tip sheet: Time management as a Digital Mentor

Master your schedule with practical time management tips designed to keep mentoring sessions on track. ...

Tip sheet: Overcoming barriers

A practical guide to identifying common mentoring challenges and implementing clever, supportive solutions. ...

Slides: Inspiring people to learn

Explore top tips to inspire adult learners, spark curiosity, and build lasting digital confidence. ...

Tip sheet: Essential digital skills

A helpful guide highlighting the essential baseline digital skills mentors should introduce to new learners. ...

Slides: Digital Mentor resources

A comprehensive toolkit of essential digital mentor resources, featuring direct links to helpful materials. ...

Video: Be a Coach, not a Doer

Discover the power of coaching rather than doing, helping your learners build genuine digital independence. ...

Let’s practise: Online money

A practical training deck featuring real-world financial scenarios, group activities, and actionable online money safety steps. ...

Let’s practise: Online relationships

A practical training deck featuring real-world scenarios, group activities, and actionable steps for healthy online relationships. ...
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