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Increasing the confidence, skills and online safety of older Australians. We empower our network of community partners to support older people through training, free resources and a multi million dollar grants program.

There are lots of ways to learn, including video courses, online courses and written guides. You’ll also find online tools and templates that you can use at home or in work.

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Session plan – Learn Android icons

Support your community with identifying and understanding the meanings of different Android icons. ...

Session plan – Learn iPhone icons

Support your community with identifying and understanding the meanings of different iPhone icons. ...

Tips: How to reach learners with low digital skills

Use this guide to support you with connecting to learners who need your digital skills sessions ...

Session plan – Get to know your iPhone

Support your community with getting started on their iPhone. This session runs for approximately 70 minutes. ...

Session plan – Get to know your Android smart phone

Support your community with getting started on their Android smart phone. This session runs for approximately ...

Session plan – Checking fuel prices online

Help your community learn how to check fuel prices online! This session runs for 60 minutes ...

Session plan – How to spot AI generated images

This session runs for 70 minutes. By the end of the session, learners will be able ...

Session plan – Watching shows and movies online

This session will focus on what streaming services are and how to use them. It includes ...

Session plan – AI as a writing buddy

Use this session plan to support your learner with writing effective AI prompts. ...

Session Plan: Working with effective AI prompts

Use this session plan to support your learners with writing effective AI prompts. ...

Session Plan: AI for personal organisation

Use this session plan to support your learners with using AI tools to help organise their ...

Writing a Session Plan

Get ready to organize your learning journey with a well-structured session plan. ...

What Made You Smile Today?

In this icebreaker activity, learners get to share something that made them smile. It's a simple ...

Good Things Grant Invoice Template

Use this template to submit your invoice for a Good Things grant. ...

How to submit learners skills by group on my.GoodThings

Follow this step by step guide to submit learner skills by group on my.GoodThings. ...

Conversation starters for digital mentors

Supporting someone with a digital skills session? Use these questions as a guide to help you ...

How to log completed baseline and progress learner skills checker on my.GoodThings

Follow this step by step guide to log completed baseline and progress learner skills checker my.GoodThings. ...

Supporting your learners with spotting fake news

Use this session plan to support your learners with spotting fake news! ...

Resources and event ideas for Safer Internet Day

We have put together some resources and event ideas to help you support your community on ...

Mental health support

Find free mental health support and protect yourself from distressing content during emergencies ...

Scam first aid: Supporting someone

If someone asks you for help because they have been scammed, follow these steps. ...

Tips and tricks to record videos and create content

Check out our tips and tricks on how to best record videos and create content using ...

Building Digital Skills Round 13-14 program guide 2025/26

Find info and details to successfully deliver your Building Digital Skills Round 13 & 14. ...

Supporting families with the social media age changes

From 10 December 2025, many social media platforms won’t be allowed to let kids in Australia ...

How to access the quarterly survey on my.GoodThings

Follow this step by step guide to access the quarterly survey on the my.GoodThings website. ...