Community organisations, including Anglicare Victoria, have been nominated to help families participate in the initiative.
If you are eligible, the home internet service will be provided at no cost until 31 December 2025 through a participating internet provider over the National Broadband Network. These internet providers will have their own step-by-step process to get you connected, which may involve identification.
Once you sign up, the internet provider will help you set up your connection. The initiative does not include devices such as a computer or tablet. Other household members can use the internet service provided through this initiative.