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Our handy guides help you learn more about how to close the digital divide and run your programs.

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Using Zoom as a learner – Apple iPad

This printable document will help your learners use Zoom for online sessions and to connect with ...

How to bulk upload your learners on my.GoodThings

Learn how to create and manage learner groups and speed up your program admin ...

How to find your unique Learner Progress Surveys on my.GoodThings

Follow this step by step guide to find your unique Learner Progress Surveys on my.GoodThings ...

How to upload and remove an individual learner on my.GoodThings

Follow this step by step guide to register an individual learner in your grant funded programs ...

How to acquit a Good Things grant

Follow this step by step guide to acquit a Good Things grant ...
People in a interview with a TV program

How to contact local media this Get Online Week

Top tips and media release template to contact your local media this Get Online Week ...

Using our Conversation Cards 

Learn how to use our new online safety conversation cards to start conversations with the people ...
Jess Wilson, CEO Good Things, helping attendees at a Get Online Week event

Digital skills checker

Use our Digital Skills Checkers to understand your learner’s needs and measure the impact of our ...

Using Zoom as a learner – Laptop

This printable document will help your learners use Zoom for online sessions and to connect with ...

Guide: Preparing for your session

This guide has tips to help you prepare for your digital skills sessions. ...

Deliver Digital Skills to Groups

Small group sessions are an ideal way to deliver digital literacy programs. ...

Facilitating 1:1 Digital Skills Sessions

Delivering support 1:1 is quite different to mentoring a whole group. This resource will help you ...

Zoom Accessibility Guide

Accessibility guide and tips for online meetings and sessions hosted on Zoom ...

How can I support a culturally and linguistically diverse person with a mental health condition?

Practical strategies and tips for effective support. ...

Promoting Your Digital Sisters Sessions

Learn effective ways to promote your digital skills sessions and events to reach and support refugee ...

Introduction to the nbn™ Network

Learn how to connect to the nbn™ network, choose the right plan, and prepare for the ...

Email Practice Activity

Get hands-on experience with composing, replying, and sending emails. ...

Tips for Safe Face-to-Face Sessions During COVID-19

Stay safe as you return to face-to-face sessions with these important tips for maintaining hygiene and ...

How to Register as a Learner on Be Connected

Learn how to sign up as a learner on Be Connected to track your progress, practice ...

Guide on Loaning Devices to Combat Social Isolation

Get insights into providing loan devices and data to support socially isolated or disadvantaged older Australians. ...

Device Packages for Digital Devices Grant

Want to create a loan library for learners without their own devices? Check out these examples ...

Event Accessibility Checklist: Creating inclusive events

Want to ensure your event or session is accessible to everyone in the community? Check out ...

Spread the Word About Be Connected

Help secure the future of Be Connected by sharing your success stories! Learn how to make ...

Guide: Promoting Your Be Connected Program on Social Media

Learn simple and effective strategies for reaching new people and spreading the word about your Be ...
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