As we step into a new era of technological advancement, Good Things Australia has laid out its strategic direction for 2024–2027. Our purpose remains steadfast: to close the digital divide, ensuring no one is left behind. By leveraging partnerships, advocacy, and innovative programs, we aim to bring digital inclusion to the forefront of Australia’s agenda.
Key Areas of Focus:
- Growing Our Impact: We will focus on increasing the number of people and communities across Australia who are digitally included. By 2027, we aim to support 500,000 people directly with digital skills, train 15,000 new digital mentors, and reach 1 million individuals. Our programs will prioritise marginalised groups, including older people, those with disabilities, First Nations people, and low-income families. Through grants, learning materials, and innovative initiatives, we will enable local communities to drive digital inclusion at the grassroots level.
- Leading and Influencing: Our leadership and advocacy efforts will centre around amplifying the voices of those who are digitally excluded. We will share their experiences with policymakers, the media, and the broader public to influence change. As generative AI and other emerging technologies impact society, we will focus on ensuring these technologies are accessible to all. By publishing research, case studies, and impact reports, we will build awareness and encourage action on closing the digital divide.
- Partnering for Purpose: Strong, collaborative partnerships will be key to our success. We will engage over 4,000 community organisations to deliver holistic and impactful digital inclusion programs. By fostering relationships with government, corporate, philanthropic, and community partners, we aim to create sustainable programs that address digital exclusion at its roots. This will include efforts like the establishment of a National Device Bank, aimed at providing affordable technology to those in need.
- Organisational Growth and Governance: To support our purpose, we will continue to invest in our people, technology, and governance. Our focus will be on maintaining high staff engagement, ensuring strong governance practices, and building a cost-effective, secure technology infrastructure that supports our operations. We are also committed to reducing our environmental footprint by integrating sustainability into our operations.
By 2027, Good Things Australia envisions a digitally inclusive society where everyone benefits from technology, ensuring that people who are digitally excluded can participate fully in the digital world. Our strategy, driven by purpose, collaboration, and advocacy, positions us as leaders in creating a fairer, more connected Australia.
Download the strategy here
