We understand that many learners have questions about the collection and usage of their personal data, as well as its safety and accessibility.
To assist you in addressing these concerns, we’ve created a video that explains our data practices and ensures learners feel secure.
Make sure your learners watch this video before filling out the Digital Skills Checker. Additionally, a printable PDF document with this information is available.
Video transcript
Hello, my name is Tia Sandhu, the Program Impact and Design Manager at Good Things Australia.
This video will talk to you about how Good Things collects and uses personal information as part of our programs.
We collect data to understand our program’s impact on individuals and communities, helping us to advocate for digital inclusion and track our progress towards closing the digital divide.
We are also required to report to our government and corporate funders on program reach and impact for every grant that we award to the community.
All data from demographics to personal in outcomes is vital. It helps us and our funders to understand the program’s impact and continuously improve.
Demographics like age, background or location help us tailor resources and advocacy for different communities.
Personal outcomes like those from our digital skills checker can assist you and your digital mentor to plan a training program together and it also helps good things to ensure that you are benefiting from our programs.
The data that you provide including any personal information is used in several ways.
First for reporting including internal and external reporting. Our funders require demographic and personal information like full names, birth dates, suburbs, and postcodes.
Good things also collects this information in the digital skills checker which enables us to match your information across our systems.
We know you might hesitate to share your personal information.
Names are only used to match your data across our systems.
Once we report your information to funders, all names and other information you provide are deidentified.
This means that only certain employees within Good Things Australia can see your data and those outside of Good Things Australia cannot see your personal data.
We protect all of this data with safeguards, including system updating, testing, and internal staff training.
If you need more information on this, you can read our privacy policy on our website.
Even after knowing that your data is deidentified, you may still be hesitant to provide it.
If you wish to do any of the following to further protect your data, please discuss with your digital mentor as soon as possible.
You can choose to use a pseudonym or fake name throughout your program engagement.
You can agree upon this with your digital mentor.
For your birth date, you can provide your year of birth only by using your birth day and month as the 1st of January.
For example, if you were born in 1950, you would use the 1st of January, 1950.
Lastly, you can choose to use the postcode and suburb of the organisation who is supporting you or the location you receiving support a instead of your own personal information.
We will also have a PDF version of the content of this video available on our website.
You are also welcome to view our privacy policy for more details.
If you have any other further questions, please speak to your digital mentor or contact our helpline for more information.