The Australian Digital Inclusion Index (ADII) tracks and reports on digital inclusion in Australia. The 2025 research was launched earlier this week by our friends at ARC Centre of Excellence for Automated Decision-Making & Society at RMIT, the Centre for Social Impact Swinburne University of Technology, and Telstra.
The research shows the current state of digital inclusion in Australia, including new trends around AI. We are so excited to see that Australia’s digital divide is closing, with the number of people digitally excluded falling from 1 in 4 in 2023, to 1 in 5 people in the 2025 data. In addition, the rates of digital ability (comprising of skills, confidence and motivation) have improved, particularly for older Australians. This is something to celebrate.
However, it is clear that there is more to do to ensure everyone is online safely, confidently and affordably, particularly as tech rapidly changes.
We have summarised some key points from their research to help everyone understand the digital divide and what it means for your community.
To close the digital divide for good, we recommend:
- Creating a national digital inclusion strategy
- Ensuring community led digital skills programs are available for all
- Enabling everyone to have affordable access to the internet and devices
Good Things acknowledges the essential work of researchers in creating this picture of digital inclusion in Australia, assisting organisations and individuals to take action in their communities.
Read the full Australian Digital Inclusion 2025 report and what it means for your community here.