Ten community organisations located across Australia have been appointed as Good Things’ first AI Literacy Hubs!
The diverse group of organisations include libraries, community centres, family and seniors services, First Nations advocates and tech startups, bringing a wealth of experience and passion to closing the digital divide.
AI Hubs are local community organisations that provide free support to people who are digitally excluded to learn how to use AI. They focus on a range of AI essentials including safety and practical uses for everyday life, learning and work.
AI Hubs build on their existing digital literacy programs with Good Things Australia to provide support to use emerging tech for beginners.
The ten AI Hubs were selected through a competitive process, identifying organisations serving different communities around Australia who have both the capacity and passion to work in collaboration with Good Things at the cutting edge of digital inclusion support.
Good Things research shows that 1 in 3 people in Australia are unsure how to tell AI generated content from real content. 1 in 4 find it hard to keep up with constant and rapid tech changes. And, nearly 1 in 4 say they struggle to use AI tools or apps.
The good news is that 32% of people are excited to learn about AI. That’s where AI Hubs come in.
Our ten AI Hubs are located in local communities across Australia.
Contact Good Things to be put in touch with your local AI Hub.
AI Hub Mentors are excited to work together with Good Things to support their community and close the burgeoning AI divide.
LibrariesSA describes being an AI Literacy Hub as a natural extension of the important role public libraries play in closing the digital divide.
“Libraries are trusted, local spaces where people already come for help with technology. Partnering with Good Things allows us to build AI learning into existing programs, using proven resources and face-to-face support to make AI feel accessible rather than intimidating.”
Bundaberg Regional Libraries AI Hub Mentor Stephen Harris agrees.
“Being chosen as an AI Hub is fantastic – it lets us keep learning together and gives our mentors and volunteers the chance to help more people get comfortable with technology and AI.”
“Providing free education to our local vulnerable communities is incredibly meaningful. We are excited to see how everyone can use AI to simplify their lives and promote learning for people of all ages,” says Stephen.
Good Things launched the AI Hubs initiative as part of the Western Sydney AI Summit & Hackathon Launch & Community Forum, an event hosted by AI Hub Western Sydney Tech Innovators (WSTI) in February 2026.
Good Things is excited to partner with Telstra, Microsoft and LinkedIn, as well as the National AI Centre, to bring to life our AI for Good initiative.
John Wilkinson, Sustainability & Regional Affairs Executive, Telstra says of the need for inclusive AI literacy support, “The Australian Digital Inclusion Index shows that AI is becoming a foundational part of digital life and work. Nearly half of all Australians are using AI, but many risk being left behind. We’ve partnered with Good Things Australia to help people across Australia overcome these barriers.”
Steven Miller, Area Vice President, Microsoft Australia & New Zealand says the organisation is proud to build AI literacy in communities through this partnership.
“AI has enormous potential to help people learn, work and participate more fully in society – but only if everyone has the confidence and skills to use it safely and responsibly. By supporting Good Things Australia’s AI Hubs, Microsoft is proud to help local communities across Australia build practical AI literacy and ensure the benefits of this technology are shared more broadly,” says Steven.
Matt Tindale, LinkedIn’s Managing Director for Australia and New Zealand, agrees saying, “Through LinkedIn’s Future of Work Fund, we’re committed to helping professionals overcome barriers by building essential AI and human skills for the new world of work. We’re proud to support Good Things Australia’s AI for Good initiative because their community-led, hub-based model brings inclusive, hands-on learning to local communities.”
“By making practical and responsible AI skills accessible to all, we can help more people unlock economic opportunities, build confidence and share in the benefits of Australia’s evolving economy,” says Matt.
